To provide or offer to you our Services, it is sometimes necessary for us to collect and process certain personal information (Data), including some or all of the following: name, email address and/or phone number, IP address, web-browser details, your activities on the Site, your personal preferences relating to the Services and/or other relevant information. The Data will be stored together with any additional information you may provide to us, and will be used to provide you with, and to improve, the Services. Also from time to time we and/or our trusted partners may contact you with offers that may interest you and/or to inform you of other products and services. All Data is processed by us in accordance with applicable data protection legislation and we will keep your personal information only for as long as is necessary.
The Data is stored on our servers or those of third-party storage service providers. We may, from time to time, expand or reduce our business which may involve the transfer of certain divisions or assets of our company to other parties, and Data, where relevant, may be transferred to such third parties. Additionally, from time to time we may transfer Data to locations outside the European Economic Area, some of which may have different data protection laws to the UK or the EU, or no data protection laws. In all such cases, we transmit such information only to entities that comply with this policy and applicable law.
We may use ‘cookies’ while you access the Site to avoid the need to re-enter details on different occasions. Cookies are also used to collect general usage and volume statistical information. We may use local “shared objects”, also known as “Flash” cookies. Examples of other reasons include:
• enabling us to recognise your device so that you don't have to give the same information to us several times;
• recognising that you may already have given a username and/or password; and/or,
• measuring how you are using the Site, to make the Site easier to use and to ensure sufficient capacity for quick delivery.
You have the right, on written request, to receive a copy of the Data that we hold about you. You also have the right, on written request:
• to be told by us whether and for what purpose information about you is being processed;
• to be given a description of the information about you concerned and the persons to which it has or may be disclosed;
• to be informed in certain circumstances of the logic involved in computerised decision-making.
Any request should be made in writing by submitting a ticket here and we will respond promptly to any such request (within no more than 30 calendar days).
If you wish to make a complaint about how we are using the Data, you can do so at the Information Commissioner’s Office.